Terms of service

OVERVIEW
Welcome to HAILEY! The terms “we,” “us,” and “our” refer to HAILEY. HAILEY operates this store and website, including all information, content, features, tools, products, and services, in order to provide you, the customer, with a complete shopping experience (the “Services”). HAILEY is supported by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (“Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you must not use or access the Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are of legal age in your state or province of residence, and that you have given consent for any minors under your care to use the Services on devices you own, purchase, or manage.
To use the Services, including browsing our online store or purchasing products, you may be required to provide certain information such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the rights to provide such information.
You are responsible for maintaining your account and safeguarding your login credentials. You may not transfer, sell, assign, or license your account to others.

SECTION 2 - OUR PRODUCTS
We strive to display our products and services as accurately as possible in our online store. However, colors and appearance may vary depending on your device and its settings.
We do not guarantee that the appearance or quality of products or services will meet your expectations or exactly match what is shown online.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities offered by person, region, or jurisdiction.

SECTION 3 - ORDERS
By placing an order, you make an offer to purchase. HAILEY reserves the right to accept or reject any order at its discretion. Your order is not confirmed until we accept it.
We must receive and process payment before accepting an order. Please review your order carefully before submitting, as we may not be able to accommodate cancellation requests after acceptance.
If your order is changed, canceled, or refused, we will notify you via the contact details provided.
Purchases are subject to our Refund Policy [LINK].
You agree that purchases are for personal or household use only and not for resale or export.

SECTION 4 - PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the one displayed at checkout and confirmed via email. Unless stated otherwise, prices do not include taxes, duties, or shipping costs.
Prices may differ from those offered elsewhere or by third parties. Promotional offers may have separate terms.
You agree to provide accurate and up-to-date billing and account information and to promptly update it when necessary.
You represent that your payment details are valid, you are authorized to use them, and you will pay all charges incurred, including applicable taxes and fees.

SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. Delivery times are estimates and not guaranteed.
We are not liable for delays caused by carriers, customs, or events beyond our control.
Ownership and risk pass to you once products are handed over to the carrier.

SECTION 6 - INTELLECTUAL PROPERTY
All content within the Services—including trademarks, branding, text, images, graphics, videos, and design—is owned by HAILEY or its licensors and protected by intellectual property laws.
You may use the Services only for personal, non-commercial purposes. Unauthorized use is prohibited.
All rights not expressly granted are reserved by HAILEY.
HAILEY trademarks and Shopify trademarks may not be used without permission.

SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties or guarantees.
Your use of such tools is at your own risk and subject to third-party terms.
Future features added to the Services will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS
Our Services may include links to third-party websites. We are not responsible for their content or accuracy.
Accessing third-party sites is at your own risk, and any issues must be addressed with those third parties.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
HAILEY is powered by Shopify, but all transactions are between you and HAILEY. Shopify is not responsible for any issues arising from your purchases.
You release Shopify from any related claims or liabilities.

SECTION 10 - PRIVACY POLICY
All personal data is handled according to our Privacy Policy [LINK] and Shopify’s Privacy Policy.
By using the Services, you confirm that you have read these policies.
Data may be shared with Shopify and third parties, including internationally.

SECTION 11 - FEEDBACK
By submitting feedback, you grant us a worldwide, perpetual, royalty-free license to use it for any purpose.
You confirm that your feedback is lawful and that you have the rights to provide it.
We may monitor or remove inappropriate content but are not obligated to do so.

SECTION 12 - ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if necessary, without prior notice.

SECTION 13 - PROHIBITED USES
You may not use the Services for illegal, harmful, or abusive purposes, including violating laws, infringing rights, spreading false information, or engaging in fraud or spam.
We may terminate access if these Terms are violated.

SECTION 14 - TERMINATION
We may terminate your access at any time without notice.
Certain provisions will survive termination, including intellectual property and liability clauses.

SECTION 15 - DISCLAIMER OF WARRANTIES
Services and products are provided “as is” without warranties of any kind.
We do not guarantee uninterrupted, secure, or error-free use.
Some jurisdictions may limit these disclaimers.

SECTION 16 - LIMITATION OF LIABILITY
To the maximum extent permitted by law, HAILEY and its partners are not liable for any damages, including lost profits or data, arising from use of the Services or products.

SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold HAILEY, Shopify, and affiliates harmless from any claims arising from your violation of these Terms or misuse of the Services.

SECTION 18 - SEVERABILITY
If any provision is deemed invalid, the remaining provisions remain enforceable.

SECTION 19 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and HAILEY and replace any prior agreements.

SECTION 20 - ASSIGNMENT
You may not transfer your rights under these Terms without consent. We may assign our rights without notice.

SECTION 21 - GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where HAILEY is based.

SECTION 22 - HEADINGS
Headings are for convenience only and do not affect interpretation.

SECTION 23 - CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.

SECTION 24 - CONTACT INFORMATION
Questions about these Terms should be sent to info@haileypro.com